What's New?
Learn about new features and benefits for PrimeStreet Agents.
DID YOU KNOW?
Your clients will earn a home improvement gift card if they go under contract to buy or sell their home with you by December 31, 2021 and their contract doesn't get cancelled within its first 30 days.
Direct your clients to send an email to [email protected] to claim their gift card!
This offer is available for clients that were transferred to your funnel as of mid-March of this year.
Version 2.2
This update includes some small improvements to the Under Contract, Closed, and Leased flows, as well as some other small quality of life improvements.
Updates for iOS
- The "Leased" flow now matches the "Closed" flow
- We have added a Commission Screen to the Under Contract, Closing, and Leased flows
- We have added sorting to the notification records in the agent inbox by date, in decreasing order
- We have added a Time Zone Selector to the Schedule Onboarding Screen, as well as adding a time zone row to the agent’s profile view. Additionally, we have added the ability to edit the time zone from the agent settings view
Updates for Android
- The "Leased" flow now matches the "Closed" flow
- We have added a Commission Screen to the Under Contract, Closing, and Leased flows
- We have added sorting to the notification records in the agent inbox by date, in decreasing order
- We have added a Time Zone Selector to the Schedule Onboarding Screen, as well as adding a time zone row to the agent’s profile view. Additionally, we have added the ability to edit the time zone from the agent settings view
Version 2.1
Metrics View
You have to know where you are to get better - and you’ve got to know your numbers before you can improve them. With PrimeStreet’s new Metrics view, you can now compare your response times and acceptance rates to those of other PrimeStreet agents. This will help you to see how you can improve your success rate, and win more referrals!
Metrics View Features
The new Metrics view has the following features:
- Referral Response Times: This will show how long it typically takes you to accept or decline a referral invitation, and how it compares with the typical PrimeStreet agent's response time. Remember, the first agent to accept a referral wins, so speed counts!
- Referral Invitations Metrics: This will show your total referral invitations broken down by Accepted, Declined, Accepted but Missed (meaning you accepted the referral, but another agent won the referral by responding first), and Not Responded. This way, you can see where specifically you may have an opportunity to improve your likelihood of winning a referral.
iOS View
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Android View  
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Metrics View Terminology
Accepted: These are referral invitations you accepted and won. These referrals now appear in your funnel.
Declined: These are referral invitations that you declined, and will not show up in your funnel.
Accepted but Missed: These are referral invitations that you tried to accept but lost. This usually means someone accepted them before you did. These will not appear in your funnel
Not Responded: These are referral invitations that you neither accepted nor denied. These will not appear in your funnel. Please make sure to respond to accept or decline referrals, as not responding will hurt your agent score.
New PrimeStreet App Features
We’ve got big news and are thrilled to announce that PrimeStreet has released the 2.1 version of the app! To ensure you have the best experience with your referrals, confirm that you have the most recent version of the PrimeStreet app installed on your phone.
- Android: version 2.1
- iOS: version 2.1
💡 Save yourself a step and turn on automatic app updates in your phone. Click below to read the instructions for your specific device type:
Here are some of the newest features we've added to your app:
New Default Hours
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PrimeStreet's default hours in the app are changing to 8 a.m. to 10 p.m. EST. The previous default hours were from 8 a.m. to 9 p.m. If you’ve already set your availability to PrimeStreet's default hours, this update will be automatically applied to your settings. If you’ve set a custom schedule in the app, those hours will stay the same. |
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Go for Gold ... or Platinum!
View Your Agent Score
At any time, you can check your agent score and your level right in your PrimeStreet app. Your score and your level will increase the more you engage with your app and your referrals.
The higher your score, the higher your level, and the more likely you are to receive more and better client referrals when they become available. This means more homes sold!
Explore the below resources to learn more about this feature:
> Agent Score Overview (quick video)
> The Path to Platinum: Level Up in Your PrimeStreet App (webinar)
The higher your score, the higher your level, and the more likely you are to receive more and better client referrals when they become available. This means more homes sold!
Explore the below resources to learn more about this feature:
> Agent Score Overview (quick video)
> The Path to Platinum: Level Up in Your PrimeStreet App (webinar)
Don't Miss an Opportunity
Be Diligent in Your Follow-Up
According to Redfin, the average homebuyer takes 73 days to close on a property after the first initial visit to the home—that’s more than 10 weeks. This is why it’s so important to follow up with your clients for at least 7 weeks before removing them from your pipeline—you could miss out on an opportunity and lose your client to another agent.
The option to remove referrals should be used sparingly and only when you’ve continuously pursued a referral for at least 7 weeks, at which point the referral is no longer a viable opportunity.
To view a list of acceptable reasons for removing referrals from your funnel, go to our Frequently Asked Questions list and read the answer to the question, "When is it OK to remove a referral from my funnel?"
The option to remove referrals should be used sparingly and only when you’ve continuously pursued a referral for at least 7 weeks, at which point the referral is no longer a viable opportunity.
To view a list of acceptable reasons for removing referrals from your funnel, go to our Frequently Asked Questions list and read the answer to the question, "When is it OK to remove a referral from my funnel?"
Respond to Every Referral
Keep Your Agent Score Up
When you are invited to respond to a referral and you cannot accept it, be sure to decline it instead of ignoring it.
Failure to respond to referrals being offered will hurt your agent score. However, declining a referral that you cannot service will not impact your score.
Engage with your PrimeStreet app often to keep your score up!
Failure to respond to referrals being offered will hurt your agent score. However, declining a referral that you cannot service will not impact your score.
Engage with your PrimeStreet app often to keep your score up!
PrimeStreet App Version 2.2
Now Available!
New Features
We’ve got big news and are thrilled to announce that PrimeStreet has released the 2.2 version of the app!
See the details of this release here.
This version includes the new Metrics view. You have to know where you are to get better—and you’ve got to know your numbers before you can improve them.
Now with the Metrics view, you can compare your response times and acceptance rates to those of other PrimeStreet agents. This will help you to see how you can improve your success rate, and win more referrals!
>> Learn more about the Metrics view here.
Keep Your App Up to Date
So that you don't miss out on the latest features, be sure you have the most recent version of the PrimeStreet app installed on your phone.
- Android: version 2.2
- iOS: version 2.2
💡 Save yourself a step and turn on automatic app updates in your phone. Click below to read the instructions for your specific device type: